Privacy Policy

Effective Date: [09/12/2024]

Alex Quin (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website https://alexquin.com/ (“Site”) and engage with our services, including marketing via email, text messages, and advertising.

1. Information We Collect
We collect personal information you provide directly to us, such as:

Name
Email address
Phone number
Billing and shipping information
Any other details you submit via forms or communications on our Site.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services.
To process transactions and manage your orders.
To communicate with you about your account or transactions.
To send promotional messages via email and text messages with your consent.
To serve personalized advertisements based on your interactions with our Site and other platforms.

Marketing Communication:

Email Marketing: With your consent, we may send you promotional emails about products, services, and special offers. You can unsubscribe from these emails by following the unsubscribe link provided in each email.
Text Message Marketing: By providing your phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from us at the number you provide. Message and data rates may apply. You can opt-out at any time by replying STOP.
Advertising: We may use your data to serve ads based on your interests on third-party sites such as Google, Facebook, or Instagram. These ads are served based on cookies and tracking technologies. You can manage your preferences using the tools provided by these platforms.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who help us with order fulfillment, marketing, analytics, and customer support.
Law enforcement or regulatory authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site, personalize content, and show you relevant ads. You can manage cookies through your browser settings, but disabling cookies may limit your experience.

5. Your Privacy Rights

You have the right to:

Access the personal information we have collected about you.
Request corrections to any inaccurate information.
Opt-out of email or text message marketing at any time.
Delete your personal information, subject to certain exceptions.

To exercise your rights, please contact us at info@alexquin.com.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our Site with a new effective date. Please review it periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@alexquin.com

Phone: (786) 527-2471

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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